3/23/2020

    AEP Foundation donates to relief efforts

    CHARLESTON, W.Va., March 23, 2020 – The American Electric Power Foundation is donating $288,000 to agencies providing COVID-19 relief efforts across Appalachian Power’s three-state service area. The gift is part of an overall $1.5 million coronavirus relief donation from the AEP Foundation. 

    “These are challenging and uncertain times for all of us,” said Chris Beam, Appalachian Power president and COO. “With the Foundation’s help, we’re able to partner with agencies in our communities to identify and reach our customers affected by the coronavirus outbreak.”

    United Way chapters, many of whom have established Community Response Funds related to the virus, will receive $204,000. Food banks and feeding centers in Virginia, West Virginia and Tennessee, as well as the American Red Cross, will receive $84,000 in funding.   

    The AEP Foundation is funded by AEP and its utilities, including Appalachian Power.

    “These are the organizations that provide a safety net for our neighbors in need,” Beam said. “We work closely with them on a regular basis so we know how important it is that they are able to continue and even increase their services during this emergency.” 

    Last week, Appalachian Power announced it is temporarily suspending disconnects due to non-payment. Customers with difficulty making payment or with questions are asked to contact Appalachian Power. The number for Appalachian Power’s customer solutions center can be found on the bill or on the company’s website: www.AppalachianPower.com.

    Organizations receiving special COVID-19 funding include:

    • United Way of Greater Kingsport
    • United Way of Central Virginia
    • United Way of the New River Valley
    • United Way of the Roanoke Valley
    • United Way of Southwest Virginia
    • United Way of Central West Virginia
    • United Way of the River Cities
    • United Way of Southern West Virginia
    • United Way of the Upper Ohio Valley
    • EMI/Henry County Food Bank
    • Ferrum Elementary Backpack Program/Panther Packs
    • Patrick County Food Bank
    • Beckley Dream Center
    • Catholic Charities Neighborhood Center
    • Facing Hunger Food Bank
    • Fayette County Emergency Food Assistance Center
    • Five Loaves & Two Fishes
    • Hungry Lamb Food Initiative
    • Huntington City Mission
    • Mingo County House of Hope
    • Mountaineer Food Bank
    • Mountain Mission
    • Salvation Army, Princeton
    • Union Mission
    • American Red Cross - West Virginia Region

    The AEP Foundation is funded by American Electric Power (NYSE: AEP) and its utility operating units, including Appalachian Power. The Foundation provides a permanent, ongoing resource for charitable initiatives involving higher dollar values and multi-year commitments in the communities served by AEP and initiatives outside of AEP’s 11-state service area. The Foundation focuses on improving lives through education from early childhood through higher education in the areas of science, technology, engineering, math and the environment, and by meeting basic needs for emergency shelter, affordable housing and the elimination of hunger. Other Foundation support may be offered to protect the environment, support healthcare and safety, and enrich life through art, music and cultural heritage.

    Appalachian Power has 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power). It is part of American Electric Power, which is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions. AEP’s more than 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million customers in 11 states. AEP is also one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy.

    More From AEP

    Sign Up Now Pay Online for Free with Paperless Billing

    Pay Online for Free with Paperless Billing

    Use Online Form Report Outages On Your Mobile Phone

    Report Outages On Your Mobile Phone

    How We Restore Power Learn more

    How We Restore Power

    Find Out How Save Energy. Save Money

    Save Energy. Save Money

    Visit AEP.com
    Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

    Privacy Policy

    Privacy Policy for AEPNationalAccounts.com

    Scope

    This Privacy Policy applies only to AEPNationalAccounts.com. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AEPNationalAccounts.com. This Privacy Policy does not apply to those resources and sites.

    Consent

    By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

    Information Collected

    1. Passively collected information

      During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
    2. Personally identifiable information

      On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

    Use and disclosure of information

    The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

    In addition, we may use elements of this information in the following situations:

    1. We may transfer the information to AEP’s affiliates and subsidiaries, unless such transfer is prohibited by law;
    2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
    3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
    4. We may make such information available to third parties who are providing services to AEP (for example, providing the information to third parties performing computer-related services for AEP);
    5. We may use the information to communicate with you about products and services that may be of interest to you.
    6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
    7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

    AEP uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

    Also, AEP reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

    We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

    Security

    AEP takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP may not be secure.

    How to Reach Us

    If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

    Changes to This Policy

    AEP reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

    This policy was last revised on December 13, 2017.

    Close ×

    Sign Up For Alerts

    Subscribing to AEP alerts gives you instant notification for:

    • Billing & Payments - avoid late payments and disconnection
    • Outage Updates - find out if there's an outage at your address and when power will be back on

    Win an Xbox One with Alerts!

    Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

    • Billing & Payments - avoid late payments and disconnection
    • Outage Updates - find out if there's an outage at your address and when power will be back on

    Loading video...

    ×