Storm and Outage Details

Weather Alert #1

Strong winds with gusts ranging from 45-70 mph are expected across Oklahoma on Friday. In addition to high winds, dry conditions will lead to enhanced fire risk. PSO crews are prepared to work safely in these conditions and respond to outages as quickly as possible.

Please assume any downed line is energized, stay away from the line, and do not touch it with anything. Call 1-833-776-6884 (1-833-PSO-OUTG) to report an outage or safety hazard such as downed lines, broken poles, or trees that have fallen on power lines. 

PSO is coordinating with local emergency management authorities and will continue to provide updates. If you have questions related to your PSO power, call 1-833-776-7697 (1-833-PSO-POWR) or visit our website at psoklahoma.com/outages.

Online Resources

• Outage FAQs
• Storm preparedness
• PSO process for how we restore power

Safety Messages

• Assume that any downed utility line is energized with deadly electric current. Stay away from the line and do not touch it with anything. Report it to PSO at 1-833-776-6884 (1-833-PSO-OUTG).
• Please do not approach crews and utility vehicles you see in your neighborhood to ask when power will be restored. Doing so could jeopardize your safety. Outward vision from the large utility vehicles can be limited. A crew may not see someone who has walked up to their work truck.
• Please note, all restoration estimates are for customers whose property is in condition to receive power. If the electric service entrance (meter loop) to your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before PSO can re-connect service.

Generator Safety

• Power Outage: If you use a generator, please follow the manufacturer’s operating instructions. Do not operate the unit indoors. Connect appliances directly to the generator’s electric outlets…not to the main electrical panel of your home or business unless you have had an electric load transfer switch installed to isolate your home’s wiring from PSO’s electric system. Otherwise, you jeopardize the safety of utility workers.
• Evacuation: Before you evacuate your house please disconnect (open) your home’s main electrical breaker after you turn off the generator. This will eliminate any possibility of the generator feeding power back into PSO’s electric system.

Report and Track Outages

• Visit psoklahoma.com/outages/report/ or call 1-833-776-6884 (1-833-PSO-OUTG) to report an outage, safety hazard like a downed wires, downed poles or trees that have fallen on power lines.
• Use the mobile app, available for download via the App Store or Google Play, to report an outage, check outage status, view and pay your bill, manage your account, and more.
• Visit PSOklahoma.com/OutageMap to find detailed information without logging into your account.
• Sign up for text and email updates, including estimated times of restoration, at psoklahoma.com/alerts. Follow @PSOklahoma on Facebook, X, and Instagram for additional updates.
• Call PSO Customer Service Center at 1-833-776-7697 (1-833-PSO-POWR) for any other customer service issues.